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Logistics



We deliver perfection from the warehouse

Time is money, and so is space. That’s why our efficient and intelligent logistics services and comprehensive warehouse facilities guarantee fast and simple ordering processes – always right when you need your products.

Even the best product is useless if it is not delivered in time. We ship thousands of products throughout Switzerland every day. And we always keep a watchful eye on our delivery schedules. We see it as our duty to offer a smooth logistics service that meets your needs and complies with the latest infrastructural standards. We invest continuously in expanding our materials handling technology and optimising our work process to increase the delivery capacity and productivity of our logistics centre. It enables us to guarantee efficient order processing and a reliable delivery process well into the future.

We like short distances

Availability

Good product availability is the basis of our delivery service. Our 200 top products are replenished on a daily basis to ensure they are always available. In general, we operate with high stock levels - customer service takes precedence over financial optimisation.

Orders

Any order placed electronically by 17:00 hours will be handed over to our logistics partners on the same day for shipping (unless you cancel the order). We process express orders until 17.30 hours. For more details please refer to our Shipping conditions.

Drop shipments

On request we will deliver straight to your customer accompanied by plain paperwork on which you are stated as the sender. You can also provide us with your own delivery paperwork as shipping documents. We do not store your customer’s address unless you specifically ask us to do so. Direct deliveries are made under the same conditions as all other deliveries.

Your own article numbers

We can register your own article numbers in our system. Of course you can also work with the EAN code by having it entered into our system for each article. Your own article numbers will then appear on all future delivery notes, invoices and price lists.

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